CONTACT

TEILE Elektronik MIB GmbH
Veteranenstr. 20 – 10119 Berlin

Managing Director: Gregor Sütterlin
Registered Office: Berlin Germany
Court of Registration: Amtsgericht Berlin-Charlottenburg
Registration Number: HRB 176672
WEEE-Reg.-Nr. DE 79120539

Mail to: hello@teile-elektronik.com
Phone: +49 (0) 151/75371010

 

SUPPORT

We are here for you. If you have any questions or problems then please send us a message to hello@teile-elektronik.com and we will get back to you as soon as we can.
All TEILE products come with a 2 year warranty from the date of purchase. Within this warranty period, all products which are not working anymore or show other malfunctions will be repaired or replaced, at TEILE’s expense, on a return-to-factory basis. This is only after we establish that the problems are not caused by inappropriate usage by the user . If you have a problem with your product then please email us first, so that we can decide what to do next. Please do not send anything back to us without first getting permission.

 

FAQ

Where are you located?
Berlin. It’s also where we make everything.

Can I return my product if I don’t like it?
Yes, all of our products from our webshop come with a 14-day money back guarantee. If you are not happy with what you bought, then please contact us within 14 days to organize a return. When we receive your returned goods, we will inspect them for any signs of wear and tear and then contact your shortly afterwards. If you purchased your product from an authorized dealer then you should contact them and follow their rules.

Where can I buy your products?
Some Products are exclusively available in our webshop.
To order TEIL1 you can also visit:

MTN in Berlin
www.mutingthenoise.com

Perfect Circuit near LA
www.perfectcircuitaudio.com

MeMe Antenna in NYC
www.memeantenna.com

Cutoff in Barcelona.
www.cutoff.es

Are your effect units shipped with a Power Supply Unit?
Yes

Are your effect units shipped with a Multicore Cable?
No

 

DOWNLOADS

TEIL1 Manual

TEIL1 Poster